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TBM Process Improvements Underway

Current Process and Operational Improvements for 2018

  • Modernize reporting solution to next generation software

  • Collaborate with agencies to build out Total Cost of Ownership to Application and IT Services

  • Working sessions with Enterprise Architecture program and agencies to identify and adopt IT Business Service taxonomy

  • Partner with agencies to identify IT service to business value

  • Monthly User group meeting with statewide Technology Business Management Analysts (TBMA)