Accessible Interactive Enterprise Technology Strategic Plan
Name | Description | Category | Start | Key Business Outcomes | Lead Agency | Long Description | Target End Date | URL |
Accountable IT Management | Accountable IT Management Goal Area: | 9-Jan-17 | ||||||
Develop Accountability & Transparency While Managing with Integrity | Develop accountability & Transparency while managing with Integrity | Accountable IT Management Goal Area: .Goal: | 27-Jul-17 | The state must increase the quality and quantity of data available to support development of technology benchmarks and metrics. This data will support investment of scarce IT resources in order to achieve maximum business improvement. | ||||
Strengthen Business Driven Governance | Strengthen business driven governance | Accountable IT Management Goal Area: .Goal: | 1-Jul-17 | Increase the ability and capacity of business owners to direct and manage technology priorities | ||||
Evolve Portfolio and Technology Business Management | Evolve portfolio management (PM) and technology business management (TBM) to support decision making | Accountable IT Management Goal Area: .Goal: | 11-Jul-17 | As part of a comprehensive portfolio management program, the state must increase the capacity to make data driven decisions about when and how to invest IT resources. | ||||
Improve Transparency Dashboard | Improve current dashboard and supporting data. Create user friendly views of projects. Improve analytics. | Accountable IT Management Goal Area: .Initiative: | 1-Jul-17 | Data is consistently recorded and is current. | Make improvements to processes supporting the Project Transparency Dashboard so that data is consistently maintained between projects and is regularly maintained. Provide user friendly views of project by category (e.g list of projects coded as 'red' in current month. Begin to use data for analysis on closed and active project. | 30-Jun-17 | ||
Implement New Chart of Account Coding within TBM Program | Accountable IT Management Goal Area: .Initiative: | 1-Jul-17 | Improve use of more standard data to improve visibility into IT spend across state agencies | OCIO | As of 7/1/2017, a new chart of account was introduced across state government. As agencies adopt the new coding structure, the data quality used within the TBM program is anticipated to increase. Increases in use of standardized coding should allow more uniform analysis and benchmarking. | 30-Jun-18 | ||
State Data Center Migration | Continue to monitor migrations from agency specific facilities to the SDC or external cloud environments | Accountable IT Management Goal Area: .Initiative: | 10-Aug-17 | OCIO | The Office of the Chief Information Officer uses the policy waiver process to identify agencies operating local data center or data room and monitor progress to migrate to the SDC or to external cloud environments | |||
Improve IT Expenditure Data within the TBM Program | Using a variety of methods to improve over all quality and detail behind agency IT spend. | Accountable IT Management Goal Area: .Initiative: | 1-Jul-17 | Increase the ability to analyze and benchmark state and agency IT spend | OCIO | Identify methods to increase the ability to analyze and benchmark the enterprise application portfolio. As individual agencies mature in their TBM practice, support cost transparency to the application level | 30-Jun-19 | |
Portfolio Management Program Improvements | Evaluate and modify the existing IT Portfolio Management Program and recommend automation to support the program. | Accountable IT Management Goal Area: .Initiative: | 1-Jan-18 | •An agreed upon definition of IT Portfolio Management at the enterprise and agency levels | OCIO | With support from state agencies, evaluate existing IT Portfolio Management Model and practices. Reach agreements on practice at the enterprise level and minimums of practice at agency level. Update policies, standards and other supporting material to reflect new model. Complete a feasibility study to determine how best to support this model with automated tools. | 30-Jun-19 | |
Mature PM | Mature project management and related practices | Accountable IT Management Goal Area: .Objective: | 6-Jul-17 | |||||
Improve Technology Life-cycle Management | Improve technology lifecycle management | Accountable IT Management Goal Area: .Objective: | 26-Jul-17 | Technology solutions must be managed and maintained from the time of implementation until retirement. Applications that are not well maintained pose risk to agency business operations and to security. | ||||
Improve Alignment Visibility | Improve visibility into alignment | Accountable IT Management Goal Area: .Objective: | 1-Jul-17 | Increase mechanisms for tracking and reporting the alignment of individual investments with technology strategy and direction and otherwise creating mechanisms to track progress on strategic goals. | ||||
Expand Transparency Dashboard | Expand transparency dashboard | Accountable IT Management Goal Area: .Objective: | 1-Jul-17 | Continue to make improvements to the OCIO's Project Dashboard or produce other dashboards to increase transparency around information technology investments | ||||
Efficient & Effective Government | Efficient & Effective Government Goal Area: | 9-Jan-17 | ||||||
Improve Access | Improve constituent access to services | Efficient & Effective Government Goal Area: .Goal: | 9-Jan-17 | |||||
Create Opportunities | Create opportunities for operational efficiency | Efficient & Effective Government Goal Area: .Goal: | 1-Jul-17 | |||||
Statewide Geospatial Initiatives: High Resolution Imagery | Efficient & Effective Government Goal Area: .Initiative: | 15-Aug-17 | Provide high resolution imagery at reduced rates for contributing entities | OCIO | High resolution imagery serves as a seamless base map layer that can be used to derive everything from stream locations to impervious surfaces and land cover. Using a coordinated approach to acquiring, processing and purchasing statewide imagery leverages the buying power of governmental agencies. | |||
Harnessing the Power of Where | Efficient & Effective Government Goal Area: .Initiative: | 16-Jun-17 | Use location based data to analyze patterns and improve delivery of government services | OCIO | Provide access points for the State Open Data Geospatial Portal; Develop strategic partnerships among agencies, local government and private entities; Encourage and support all agencies in using and accessing location (geospatial) based services for business functions | |||
Labor System Replacement | Implement the eTime employee time and attendance tracking system. | Efficient & Effective Government Goal Area: .Initiative: | 1-Jul-17 | •Consistency and compliance with CBAs, statutes and rules. | DOT | DOT will implement the existing state owned eTime time and attendance system. This modern solution will replace the current WSDOT Labor Distribution Systems and the Marine Labor System. It will ensure compliance with the agency's 13 collective bargaining agreements and provide detailed payroll data & improved controls | ||
Customer Service Center for Tolling | Implement a replacement solution for customer account management for Tolling | Efficient & Effective Government Goal Area: .Initiative: | 1-Jul-17 | •Increase customer satisfaction and ability to self-serve | Department of Transportation (DOT) | |||
Statewide Imagery Service Expansion | Coordinate and expand access to high-quality aerial orthoimagery of Washington state for state agencies, local and tribal governments. | Efficient & Effective Government Goal Area: .Initiative: | 10-Aug-17 | #NAME? | OCIO | Orthoimagery is the professional quality "base map" used by all kinds of state and local agencies' analysts and applications. It is critical in our ability to derive other information. The detail and richness of the information captured on a registered image supports many business uses and users at the state, tribal and local governmental levels. | ||
Open Data Planning | Monitor development of agency plans & expansion of open data sets | Efficient & Effective Government Goal Area: .Initiative: | 10-Aug-17 | Results WA goal 5 measure 3.1: Increase the number of agencies reporting sustainable progress on open data to 60 by December 2020 | OCIO | The Office of the Chief Information will actively consult with agencies of the development of open data plans and resulting activities. The state’s broad responsibilities and resource constraints require a lean, agency-specific approach to open data planning. The CIO’s policy on open data requires each agency to develop and adopt its own open data plan and to keep it updated at least annually. Over time this will support agency efforts within existing resources. | https://data.wa.gov/dataset/Open-Data-Planning-Maturity/5r58-ib3h | |
Risk Management System Replacement | Replace outdated risk management system | Efficient & Effective Government Goal Area: .Initiative: | 1-Jul-17 | Department of Enterprise Services | Replace the outdated system used by the State Risk Management office to track and manage tort claims. | |||
Enable Access to E-Time | Enable access to E-Time licenses and integration services | Efficient & Effective Government Goal Area: .Initiative: | 10-Jan-17 | WaTech | Implement a service offering that supports state agency access to existing E-Time license and standardized integration layer for time, leave, and attend. | |||
Establish Portals | Create constituent focused portals | Efficient & Effective Government Goal Area: .Objective: | 9-Jan-17 | |||||
Maximize Buying Power | Maximize the states buying power | Efficient & Effective Government Goal Area: .Objective: | 8-Jan-17 | |||||
Consolidate Tech | Consolidate common technology and services | Efficient & Effective Government Goal Area: .Objective: | 8-Jan-17 | |||||
Create Accessibility | Create accessible and responsive designs | Efficient & Effective Government Goal Area: .Objective: | 9-Jan-17 | |||||
Increase Open Data | Increase access to open data | Efficient & Effective Government Goal Area: .Objective: | 9-Jan-17 | |||||
Pursue Brokered Services | Pursue brokered service options | Efficient & Effective Government Goal Area: .Objective: | 9-Jan-17 | |||||
Enterprise Architecture | Enterprise Architecture Goal Area: | 9-Jan-17 | ||||||
Build Program | Build EA program and discipline | Enterprise Architecture Goal Area: .Goal: | 1-Jul-17 | |||||
Modernize infrastructure & Applications | Modernize the State's Infrastructure & applications | Enterprise Architecture Goal Area: .Goal: | 27-Jul-17 | One of the mechanisms for managing technical debt is to reduce reliance on legacy solutions that are not well supported. Applications also need routine 'care and feeding' to maintain the application itself or underlying technologies. | ||||
Identify Strategic Investments | Increase strategic investments to support common needs | Enterprise Architecture Goal Area: .Goal: | 11-Jul-17 | Making investment in technology that can be reused across agency boundaries should allow the state to spend less than it would otherwise have spent, allow for more agencies to have benefit of the technology and decrease overall complexity. | ||||
Increase Capacity to Manage and Share information | Increase the state's capacity to manage and share information | Enterprise Architecture Goal Area: .Goal: | 1-Jul-17 | Data is a critical state asset | ||||
Land Mobile Radio | Replace the current solution. | Enterprise Architecture Goal Area: .Initiative: | 1-Jul-17 | •Meets statutory requirements | Department of Transportation (DOT) | Implement a replacement land mobile radio solution that meets the needs of DOT and allows for other agencies to benefit from this investment. | ||
Minimize redundant or duplicative administrative or financial systems | Develop policy/standard and processes to support the administrative and financial system review process | Enterprise Architecture Goal Area: .Initiative: | 1-Apr-17 | Develop policy/standard and supporting processes for review of proposed agency activity. | OCIO | Develop policy/standard and supporting processes for review of proposed agency activity. Coordinate activities closely with One Washington and other central service agencies to conduct reviews. Provide agencies with tool to detect systems/solutions. | 31-Dec-17 | |
IPv6 Implementation | IPv6 compliance by 2025 | Enterprise Architecture Goal Area: .Initiative: | 9-Aug-17 | OCIO | The OCIO will monitor agency progress in migration to full IPv6 compliance | |||
Cloud Based Geographic Information System (GIS) | Enterprise Architecture Goal Area: .Initiative: | 16-Jun-17 | Establish contracting mechanism and example of hosting GIS services in a cloud based environment | OCIO | State agencies are migrating their individual data centers to the cloud or to the State data center. This project provides a contracting mechanism and example for how to move GIS based services into a cloud based environment. | |||
School Financial System Redesign | Establish uniform account code structure and implement a reporting solution | Enterprise Architecture Goal Area: .Initiative: | 1-Jul-17 | •Provide the ability to measure student performance based on fiscal resource allocation | Office of the Superintendent of Public Instruction (OSPI) | Design & implement an account code structure for school districts to record transaction level expenditure data aligned to a prototypical school model and establish uniform accounting and reporting of financial data | 1-Jul-17 | |
OneWashington | Develop a blueprint to replace, modernize and improve administrative and financial systems & related business process | Enterprise Architecture Goal Area: .Initiative: | 1-Jul-17 | Office of Financial Management (OFM) | Fund the development of a long term program blueprint detailing readiness, planning and implementations for the project, including business warehouse planning and system integrations. | |||
Statewide Geospatial Initiatives: Coordinated Addressing Services | Enterprise Architecture Goal Area: .Initiative: | 15-Aug-17 | Provide mechanism and tools to standardize and correct address points | OCIO | Accuracy of address locations can improve communication with voters, determine appropriate sales tax boundaries, improve jury pool accuracy and identify at-risk houses and structures during wildfires. | http://ocio.wa.gov/statewide-geospatial-initiatives/washington-master-addressing-services-wamas | ||
Platform Credentialing Platform | Implement a shared Provider Credentialing platform | Enterprise Architecture Goal Area: .Initiative: | 1-Jul-17 | Health Care Authority (HCA) | HCA, in conjunction with LNI, DOC, PEBB, DOH, and DSHS will implement an automated credentialing platform. | |||
Modernize Election Systems | Replace outdated voter registration application, standardize data models used by SOS and County Auditors, improve online access to information and services | Enterprise Architecture Goal Area: .Initiative: | 1-Jul-17 | •Reduce manual or redundant data entry | Secretary of State (SOS) | Replace existing voter registration systems. Create standardized data models to be used across all 39 counties, improve the web-based system used for online voter registration, candidate filing, voter guides, election reporting. | ||
cTcLink | Implement a single, centralized system of online student and administrative functions | Enterprise Architecture Goal Area: .Initiative: | 1-Oct-10 | • Provide a centralized administrative system to support instructional and student services in Washington's community and technical colleges | State Board of Community & Technical Colleges (SBCTC) | Implement a single, centralized system of online student and administrative functions across the 34 community colleges and SBCTC | ||
Applications | Modernize applications across the state | Enterprise Architecture Goal Area: .Objective: | 1-Jul-17 | |||||
Evaluate Options | Evaluate options for shared solutions across the state or business "ecosystems" | Enterprise Architecture Goal Area: .Objective: | 1-Jul-17 | |||||
Identify Common Practices | Identify common business practices that can be supported by shared solutions | Enterprise Architecture Goal Area: .Objective: | 1-Jul-17 | |||||
Infrastructure | Modernize the State's Infrastructure | Enterprise Architecture Goal Area: .Objective: | 1-Jul-17 | |||||
Integration & Interoperability | Increase the state's capacity for integration and interoperability | Enterprise Architecture Goal Area: .Objective: | 1-Jul-17 | |||||
Enterprise Plan | General Category: | 9-Jan-17 | ||||||
Optimized Government | Improve the effectiveness of staff, processes & systems | General Category: | 8-Jan-17 | |||||
Transparency | We operate in a way that builds trust with our authorizing environment and the customers we serve | General Category: | 8-Jan-17 | |||||
Represents a Goal | General Category: | 2-Aug-17 | ||||||
Personalized Government | Public facing services & information tailored to every constituent | General Category: | 8-Jan-17 | |||||
Agility | We believe true innovation comes from thoughtful experimentation and incremental development | General Category: | 8-Jan-17 | |||||
Better Government Through Technology | General Category: | 8-Jan-17 | ||||||
Partnership | Information technology is seen as a strategic and dependable partner to business leadership | General Category: | 8-Jan-17 | |||||
Represents an Objective | General Category: | 2-Aug-17 | ||||||
WaTech Strategic Plan | General Category: .Navigation | 9-Jan-17 | ||||||
OCIO Strategic Plan | General Category: .Navigation | 9-Jan-17 | ||||||
Galaxy of Agencies Portal | General Category: .Navigation | 8-Jan-17 | ||||||
Policy Finder | General Category: .Navigation | 8-Jul-17 | ||||||
Enterprise Plan | General Category: .Navigation | 11-Jul-17 | ||||||
IT Workforce | IT Workforce Goal Area: | 8-Jan-17 | ||||||
Develop Technology | Develop mobile workforce | IT Workforce Goal Area: .Goal: | 6-Jul-17 | |||||
Recruit & Retain Staff & Leaders | Recruit, develop and retain exceptional technology staff and leaders | IT Workforce Goal Area: .Goal: | 6-Jul-17 | |||||
Complete IT Classification Redesign | Initiate and complete an IT classification study | IT Workforce Goal Area: .Initiative: | 1-Jul-16 | •Provide insight and recommendations as to the most effective classification structure that defines the body of work and to meet business needs. | State HR and State CIO have partnered to initiate a class study for IT classifications. This is a multi-year project that effects both general government and higher education institutions. | 31-Dec-17 | ||
Re-imagine Practices | Re-imagine management practices to foster employee empowerment and engagement | IT Workforce Goal Area: .Objective: | 6-Jul-17 | |||||
Implement Mobile Friendly Work Practices | IT Workforce Goal Area: .Objective: | 6-Jul-17 | ||||||
Create Workforce Strategy | Create an enterprise workforce development strategy | IT Workforce Goal Area: .Objective: | 6-Jul-17 | |||||
Create Mobile Friendly Facilities | Create mobile friendly facilities | IT Workforce Goal Area: .Objective: | 6-Jul-17 | |||||
Create & Maintain Competitive Structure | Create and maintain a competitive job classification structure | IT Workforce Goal Area: .Objective: | 6-Jul-17 | |||||
Enhance Mobile Device Management | IT Workforce Goal Area: .Objective: | 6-Jul-17 | ||||||
Security & Privacy | Security & Privacy Goal Area: | 9-Jan-17 | ||||||
Find & Stop Security Risks | Security & Privacy Goal Area: .Goal: | 6-Jul-17 | ||||||
Increase Privacy Awareness | Security & Privacy Goal Area: .Goal: | 6-Jul-17 | ||||||
Provide Tools | Provide agencies with tools to improve privacy practices | Security & Privacy Goal Area: .Objective: | 6-Jul-17 | |||||
Invest in Talent | Invest in top cybersecurity talent | Security & Privacy Goal Area: .Objective: | 6-Jul-17 | |||||
Build Capacity | Build capacity for Washingtonians to protect their privacy | Security & Privacy Goal Area: .Objective: | 6-Jul-17 | |||||
Assess Application Security | Proactively assess application security | Security & Privacy Goal Area: .Objective: | 6-Jul-17 | |||||
Improve Defenses | Continuously improve security defenses | Security & Privacy Goal Area: .Objective: | 6-Jul-17 |
