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Enterprise Technology Dictionary -- Letter C

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Capital Asset Management / Fixed Asset Management

Definition:
The Management of tangible or intangible assets held and used in state operations, which have a service life of more than one year and meet the state's capitalization policy. Capital assets of the state include land, infrastructure, and improvements to land, buildings, leasehold improvements, vehicles, furnishings, equipment, collections, and all other tangible and intangible assets that are used in state operations
Theme(s):
Enterprise Architecture, Administrative and Financial Systems
Topic(s):
Financial Systems
Context:
Business Functions

Cash Flows

Definition:
The cash receipts and cash payments of a government during a period. It categorizes cash activity as resulting from operating, noncapital financing, capital financing and investing activities
Theme(s):
Enterprise Architecture, Administrative and Financial Systems
Topic(s):
Financial Systems, EA: Business Architecture
Context:
Business Functions

Categorization

Definition:

Within the TBM Program, agencies are responsible for categorizing and documenting their costs to the program taxonomies. The TBM Program provides templates that agencies use to capture and submit categorization to the program.

Theme(s):
Technology Business Management, Portfolio Management
Topic(s):
Technology Business Management, Portfolio Management
Context:
Technology Business Management

Certification and Accreditation

Definition:
Defines the set of capabilities to support the certification and accreditation (C&A) of federal information systems, as described in NIST SP800-37.
Theme(s):
Technology Business Management, Enterprise Architecture, Information Security
Topic(s):
Technology Business Management, EA: Security Architecture
Context:
IT Business Function

Collaboration Tools

Definition:
The Tools or systems that allow multiple parties to interact and share documents or data through a shared work space or environment. Multiple parties contribute or update the shared environment and view, update, edit, & share files. This includes systems such as SharePoint, MAX, Web Conferencing, Cisco TelePresence, etc.)
Theme(s):
Technology Business Management, Enterprise Architecture
Topic(s):
Technology Business Management, EA: Application Architecture
Context:
IT Business Function

Combined Level of Effort

Community Management

Definition:
Defines the set of capabilities to support the administration of online groups that share common interests
Theme(s):
Technology Business Management, Enterprise Architecture, Information Security
Topic(s):
Technology Business Management, Identity Management, EA: Security Architecture
Context:
IT Business Function

Consumer

Continuity of Operations

Definition:
Continuity of Operations involves the activities associated with the identification of critical systems and processes, and the planning and preparation required to ensure that these systems and processes will be available in the event of a catastrophic event and involves the internal actions necessary to develop a plan for resuming operations after a catastrophic event occurs. This can include Contingency Planning, Continuity of Operations and Service Recovery work.
Theme(s):
Technology Business Management, Enterprise Architecture, Disaster Recovery
Topic(s):
Disaster Recovery, Technology Business Management, EA: Infrastructure Architecture, EA: Business Architecture
Context:
IT Business Function

Continuity of Operations Planning

Definition:

The effort to ensure that mission-essential functions continue to be performed during a wide range of emergencies which could be localized or widespread.

Theme(s):
Disaster Recovery, Enterprise Architecture
Topic(s):
Disaster Recovery, EA: Business Architecture
Context:
Disaster Recovery

Continuous Monitoring

Definition:
Continuous Monitoring includes all activities related to the real-time monitoring of security controls employed within or inherited by a system. (see Appendix G of NIST Special Publication 800-37)
Theme(s):
Technology Business Management, Enterprise Architecture, Information Security
Topic(s):
Technology Business Management, Security, EA: Security Architecture
Context:
IT Business Function

Contracting

Definition:
Activities related to obtaining goods or services from sources, including the decision to contract, description of goods/services, solicitation of sources, contractor screening and selection, contract preparation, contract monitoring, auditing and post-contract follow-up
Theme(s):
Enterprise Architecture, Administrative and Financial Systems
Topic(s):
Procurement Systems, EA: Business Architecture
Context:
Business Functions

Contractor

Definition:

The firm, its employees and affiliated agents. Contractor also includes any firm, provider, organization, individual, or other entity performing the business activities of the agency. It will also include any subcontractor retained by Contractor as permitted under the terms of the Contract.

Theme(s):
General IT, Information Security
Topic(s):
Security

Correspondence Management

Definition:
Correspondence Management is the set of capabilities used to manage externally initiated and internally initiated communication between an organization and its stakeholders.
Theme(s):
Technology Business Management, Enterprise Architecture
Topic(s):
Technology Business Management, EA: Application Architecture
Context:
IT Business Function

Cost Accounting/ Activity Based Costing (ABC)

Definition:
A method of accounting which provides for accumulating and recording of all the elements of cost incurred to accomplish a purpose, to carry on an activity or operation, or to complete a unit of work or a specific job. Cost accounting approach concerned with matching costs with activities (called cost drivers) that cause those costs. It is a more sophisticated kind of absorption-costing and replaces labor based costing system. ABC states that (1) products consume activities, (2) it is the activities (and not the products) that consume resources, (3) activities are the cost drivers, and (4) that activities are not necessarily based on the volume of production. Instead of allocating costs to cost centers (such as service delivery, marketing, finance), ABC allocates direct and indirect costs to activities such as processing an order, attending to a customer complaint, or delivering a service
Theme(s):
Enterprise Architecture, Administrative and Financial Systems
Topic(s):
Financial Systems, EA: Business Architecture
Context:
Business Functions

Cost Center

Definition:

The cost center used in the TBM program is agency defined. Agencies can select up to three fields coded in the statewide Agency Financial Reporting System (AFRS) for their TBM Cost Center.

Theme(s):
Technology Business Management, Portfolio Management
Topic(s):
Technology Business Management, Portfolio Management
Context:
Technology Business Management

Cost Estimate

Definition:
The sum established by the agency/institution as available for the entire project, including the construction budget, acquisition costs, furnishings and equipment, compensation for professional services and all contingencies. The cost estimate is used to develop capital project budgets
Theme(s):
Enterprise Architecture, Administrative and Financial Systems
Topic(s):
Financial Systems, EA: Business Architecture
Context:
Business Functions

Cost Management and Control

Definition:
Management of cost related activities achieved by collecting, analyzing, evaluating, and reporting cost information used for budgeting, estimating, forecasting, and monitoring costs. Cost control typically includes (1) investigative procedures to detect variance of actual costs from budgeted costs, (2) diagnostic procedures to ascertain the cause(s) of variance, and (3) corrective procedures to effect realignment between actual and budgeted costs
Theme(s):
Enterprise Architecture, Administrative and Financial Systems
Topic(s):
Financial Systems, EA: Business Architecture
Context:
Business Functions

Cost Pools

Definition:

The basic financial groupings of cost data. The smaller list simplifies reporting and provides a finance view of IT spend and represents the logical accounting buckets for IT charges.  Cost Pools are mapped on the Chart of Accounts. For the State of Washington, Cost Pool mapping is generally done by mapping Objects, Sub-Objects, and/or Sub-Sub-Objects to a Cost Pool.

Theme(s):
Technology Business Management, Portfolio Management
Topic(s):
Technology Business Management, Portfolio Management

Covered Technology

Definition:

All public-facing content, including websites, applications, documents and media, blog posts, and social media content. Certain non-public-facing content that must also comply. Examples include: All electronic content used for official business to communicate: emergency notifications, initial or final decisions adjudicating administrative claims or proceedings, internal or external program or policy announcements, notices of benefits, program eligibility, employment opportunities or personnel actions, formal acknowledgements or receipts, questionnaires or surveys, templates or forms, educational or training materials, and web-based intranets.

Theme(s):
General IT, Governance, Technology Business Management, Disaster Recovery, Enterprise Architecture
Topic(s):
Policies and Standards, EA: Application Architecture, EA: Data Architecture, EA: Infrastructure Architecture, EA: Security Architecture, Technology Business Management, Disaster Recovery

Credential Issuance and Management

Definition:
Credential Issuance and Management: the researching, tracking and providing of user access credentials (logical and physicals) and associated security features for the protection of federal information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of related security policies, procedures and controls. This includes background checks and related personnel security management services.
Theme(s):
Technology Business Management, Enterprise Architecture, Information Security
Topic(s):
Technology Business Management, Identity Management, EA: Security Architecture
Context:
IT Business Function

Critical Issue

Definition:

A known system defect or enhancement request that if left unresolved could significantly impact business operations, compliance with statute or policy, the integrity of the system or data or otherwise create a public health, safety or other significant risk areas.

Theme(s):
General IT, Enterprise Architecture, Information Management, Information Security, Infrastructure Management, Disaster Recovery
Topic(s):
Data Management, EA: Application Architecture, EA: Security Architecture, EA: Infrastructure Architecture, Disaster Recovery, Security, Infrastructure

Cryptography

Definition:
Defines the set of capabilities to support the use and management of ciphers, including encryption and decryption processes, to ensure confidentiality and integrity of data
Theme(s):
Technology Business Management, Enterprise Architecture, Information Security
Topic(s):
Technology Business Management, Security, EA: Security Architecture
Context:
IT Business Function

Customer Services

Definition:
Customer Services supports activities associated with providing an agency's customers with information regarding the agency's service offerings and managing the interactions and relationships with those customers.
Theme(s):
Technology Business Management, Enterprise Architecture, Customer Support
Topic(s):
Technology Business Management, Customer Support, EA: Business Architecture
Context:
IT Business Function