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Find Terms by Topic: EA: Business Architecture

Accounts Payable

Definition:
Amounts owed to private persons or organizations for goods and/or services received by the state. Accounts Payable does not include amounts due to other agencies, funds, or other governments
Context:
Business Functions

Accounts Receivable

Definition:
Amounts due from private persons or organizations for goods, and/or services furnished by the state. Accounts Receivable does not include amounts due from other agencies, funds, or other governments
Context:
Business Functions

Appointment Change

Definition:
An action that indicates a change to an employee's appointment within the agency or movement of an employee between different agencies without a break in service - may include but not limited to movement to another position, adjustment of hours worked, changes from salaried to hourly, or reallocation of a position
Context:
Business Functions

Benefits Management

Definition:
Advantage, privilege, right, or financial reimbursement (such as that made under an insurance policy, medical plan, or pension plan)
Context:
Business Functions

Budgetary Control

Definition:
The control or management of a governmental unit in accordance with an approved budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenues.
Context:
Business Functions

Budgeting

Definition:
A plan of financial operation embodying an estimate of proposed expenditures for a given period of time or purpose and the proposed means of financing them.
Context:
Business Functions

Business Application / System

Definition:

An application or system which has a direct impact on the delivery of services to department/agency employees, clients or consumers.

Business Continuity

Definition:

The activities performed by the agency to ensure critical functions are available to entities needing access to those functions.  Business continuity is related to restoring normal day-to-day functions in the event of service disruptions. Business continuity planning is different than disaster recovery planning.

Context:
Disaster Recovery

Cash Flows

Definition:
The cash receipts and cash payments of a government during a period. It categorizes cash activity as resulting from operating, noncapital financing, capital financing and investing activities
Context:
Business Functions

Continuity of Operations

Definition:
Continuity of Operations involves the activities associated with the identification of critical systems and processes, and the planning and preparation required to ensure that these systems and processes will be available in the event of a catastrophic event and involves the internal actions necessary to develop a plan for resuming operations after a catastrophic event occurs. This can include Contingency Planning, Continuity of Operations and Service Recovery work.
Context:
IT Business Function

Continuity of Operations Planning

Definition:

The effort to ensure that mission-essential functions continue to be performed during a wide range of emergencies which could be localized or widespread.

Context:
Disaster Recovery

Contracting

Definition:
Activities related to obtaining goods or services from sources, including the decision to contract, description of goods/services, solicitation of sources, contractor screening and selection, contract preparation, contract monitoring, auditing and post-contract follow-up
Context:
Business Functions

Cost Accounting/ Activity Based Costing (ABC)

Definition:
A method of accounting which provides for accumulating and recording of all the elements of cost incurred to accomplish a purpose, to carry on an activity or operation, or to complete a unit of work or a specific job. Cost accounting approach concerned with matching costs with activities (called cost drivers) that cause those costs. It is a more sophisticated kind of absorption-costing and replaces labor based costing system. ABC states that (1) products consume activities, (2) it is the activities (and not the products) that consume resources, (3) activities are the cost drivers, and (4) that activities are not necessarily based on the volume of production. Instead of allocating costs to cost centers (such as service delivery, marketing, finance), ABC allocates direct and indirect costs to activities such as processing an order, attending to a customer complaint, or delivering a service
Context:
Business Functions

Cost Estimate

Definition:
The sum established by the agency/institution as available for the entire project, including the construction budget, acquisition costs, furnishings and equipment, compensation for professional services and all contingencies. The cost estimate is used to develop capital project budgets
Context:
Business Functions

Cost Management and Control

Definition:
Management of cost related activities achieved by collecting, analyzing, evaluating, and reporting cost information used for budgeting, estimating, forecasting, and monitoring costs. Cost control typically includes (1) investigative procedures to detect variance of actual costs from budgeted costs, (2) diagnostic procedures to ascertain the cause(s) of variance, and (3) corrective procedures to effect realignment between actual and budgeted costs
Context:
Business Functions

Customer Services

Definition:
Customer Services supports activities associated with providing an agency's customers with information regarding the agency's service offerings and managing the interactions and relationships with those customers.
Context:
IT Business Function

Diversity Management

Definition:
Understanding the relationship between individual attitudes, behaviors, and employment practices - includes equal employment opportunity to ensure equal access and opportunity to anyone who qualifies and affirmative action reporting and practices to create an inclusive work environment
Context:
Business Functions

Enterprise Architecture

Definition:

Enterprise Architecture is an established process for describing the current state and defining the target state and transition strategy for an organization's people, processes, and technology.

RCW 43.105.20 (5): "Enterprise architecture" means an ongoing activity for translating business vision and strategy into effective enterprise change. It is a continuous activity. Enterprise architecture creates, communicates, and improves the key principles and models that describe the enterprise's future state and enable its evolution.

Context:
IT Business Function

Enterprise Risk Management

Definition:
Enterprise Risk Management (ERM) is the discipline of managing risk throughout an agency. Processes include conducting a risk assessment, identifying root causes of identified risks, prioritizing the risks on an enterprise level, determining which risk treatments best address the root causes, and then monitoring the success of the risk treatments. Treatments can include: Transferring the risk, minimizing the likelihood and/or impact of a negative outcome, and eliminating the activity associated with the risk
Context:
Business Functions

Flexible Work

Definition:
Flexible work is an alternative schedule that allows full-time employees to eliminate at least one work day every two weeks by working longer hours during the remaining days, resulting in less commute trips (compressed workweek), or allows the employees some flexibility in starting and ending times outside the agency's normal work hours (flextime) consistent with WAC 357-28-225
Context:
Business Functions

General Ledger

Definition:
A ledger containing the accounts in which are recorded, in detail or in summary, all transactions of the state
Context:
Business Functions

General Ledger Reconciliation

Definition:
The process of correlating one set of records with another set of records and/or a physical inventory count that involves identifying, explaining, and correcting differences
Context:
Business Functions

Government Accounting

Definition:
The composite activity of analyzing, recording, summarizing, reporting, and interpreting the financial transactions of a governmental entity
Context:
Business Functions

Grant Management

Context:
Business Functions

Grievance

Definition:
A formal complaint filed by a union on behalf of an employee or group of employees alleging a violation, misapplication or misinterpretation of one or more terms of the parties' collective bargaining agreement.  Note: Collective bargaining agreements vary and a particular agreement may define this term differently
Context:
Business Functions

Help Desk Services

Definition:
Help Desk Services involves the management of a service center to respond to government and contract employees' technical and administrative questions.
Context:
IT Business Function

Hiring

Definition:
The process of onboarding a new employee into Washington state service
Context:
Business Functions

Human Resources

Definition:
The division of an agency or institution focused on activities relating to employees. Activities include recruiting and hiring new employees, growth and development of current employees, employee benefits, workforce planning, and employee retention
Context:
Business Functions

Information Technology System

Definition:
A computer system or set of components for collecting, creating, storing, processing, and distributing/transmitting information, typically including hardware, infrastructure and software, system users, and the information and/or data itself. 
Context:
Integration

Interoperability

Definition:
A business-centric term regarding the interconnection of business processes. Imply exchanges between a range of products, or similar products from several different vendors, or even between past and future revisions of the same product. Interoperability may be developed post-facto, as a special measure between two products, while excluding the rest, by using Open standards.
Context:
Integration

Inventory Control

Definition:
Supervision and management of the supply, storage, and accessibility of items held in inventory to ensure an adequate supply of available material without excessive oversupply, back orders or stock outages
Context:
Business Functions

Inventory Management

Definition:

Inventory costs represent a substantial portion of the total cost of ownership for many organizations. Proper inventory management requires an investment of time and resources. Carrying insufficient inventory may have adverse mission impacts or consequences. Carrying too much inventory ties up capital, is usually inefficient, requires extra storage space, and for items with a limited shelf life may lead to costly disposal actions

Context:
Business Functions

Issue Tracking

Definition:

Defines the set of capabilities to receive and track user-reported issues and problems in using IT systems, including help desk calls

Context:
IT Business Function

IT Strategy and Innovation

Definition:

IT Strategy and Innovation includes all activities outside of normal Strategic Planning that focus on trying new approaches, new systems and thinking about/ planning IT investments in different ways.

Context:
IT Business Function

Job Application

Definition:

A form submitted to a potential employer by a potential employee to collect basic information about the applicant such as employment history, education, training, and contact information

Context:
Business Functions

Job Classification

Definition:

A method of identifying and defining job duties and responsibilities

Context:
Business Functions

Management Accounting

Definition:

The process of preparing management reports and accounts that provide accurate and timely financial and statistical information required by managers to make day-to-day and short-term decisions. Unlike financial accounting, which produces annual reports mainly for external stakeholders, management accounting generates monthly or weekly reports for an organization's internal audiences such as department managers and the chief executive officer. These reports typically show the amount of available cash, sales revenue generated, amount of orders in hand, state of accounts payable and accounts receivable, outstanding debts, raw material and inventory, and may also include trend charts, variance analysis, and other statistics

Context:
Business Functions

Payroll

Definition:

The administration of employee compensation and benefits on a scheduled basis through a centralized payment system

Context:
Business Functions

Performance Audit

Definition:

A systematic process of objectively obtaining and evaluating evidence regarding the performance of an organization, program, function, or activity. Evaluation is made in terms of its economy and efficiency of operations and effectiveness in achieving desired goals. The performance audit function provides an independent review of management's performance and the degree to which actual performance meets pre-stated goals

Context:
Business Functions

Performance Budgeting

Definition:

The act of considering and making funding choices based on desired outcomes. Performance budgeting focuses on the results to be gained through investment decisions.

Context:
Business Functions

Portfolio Management

Definition:

Defines the set of capabilities to support the administration of a group of investments held by an organization

Context:
IT Business Function

Process Tracking

Definition:

Defines the set of capabilities to manage business processes, including business process mapping, remapping, reengineering, and business process improvement efforts

Context:
IT Business Function

Procurement

Definition:

The process of obtaining or buying goods and services consistent with RCW 39.26 with the intent to Purchase. Purchasing, renting, leasing, or otherwise acquiring any supplies or services; includes all functions that pertain to the acquisition, including description of requirements, selection, and solicitation of sources, preparation and award of contract, and all phases of contract administration. The combined functions of purchasing, inventory control, traffic and transportation, receiving, inspection, storekeeping, salvage, and disposal operations

Context:
Business Functions

Program / Project Management

Definition:

Defines the set of capabilities to manage and control a particular effort of an organization. This includes intra-agency work.

Context:
IT Business Function

Purchasing

Definition:

The acquisition of goods or services, including the leasing or renting of goods

Context:
Business Functions

Recruitment

Definition:

The process of finding and hiring the best-qualified candidate (from within or outside of an organization) for a job opening in a timely and cost effective manner. The recruitment process includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, hiring, and integrating the new employee to the organization - recruitment measures include tracking time to hire/fill, candidate quality, and applicant satisfaction

Context:
Business Functions

Retirement

Definition:

Separation of an employee who meets the age and service requirements to receive retirement benefits and has filed an application for retirement with the Department of Retirement Systems - includes tracking and/or managing an employee's retirement eligibility status throughout the life cycle of an employee's career

Context:
Business Functions

Scheduling

Definition:

The days and hours an employee is scheduled to work

Context:
Business Functions

Separation / Termination

Definition:

The voluntary or involuntary act of leaving Washington State service

Context:
Business Functions

Strategic Workforce Planning

Definition:

Strategic workforce planning looks at system-wide issues and strategies to: Support the organization's strategic plan (e.g., reorganization and redeployment) Address external workforce factors that affect the entire business (e.g., succession planning for retirement bubbles, or staff reduction planning for budget cuts). Maintain organizational capacity (e.g., in-service training) Mitigate risk exposure (e.g., safety planning and Equal Employment Opportunity training)

Context:
Business Functions

Succession Planning

Definition:

The specific staffing strategies designed to develop an internal pool for anticipated vacancies

Context:
Business Functions

Supporting Organization(s) Processes

Definition:

For the purpose of go live readiness, supporting organizations include the agency(s) and any vendor(s) who are involved in operations and support of the ongoing system/investment. Processes include any unique to the time immediately after go-live as well as those on-going processes required to effectively operate and maintain the system/investment once it is implemented into production.

Context:
Go Live Readiness

Telework

Definition:

Telework is the practice of working from home or other alternative locations closer to home through the use of technology which allows the employee to access normal work material (email, telephone, electronic documents, etc.). Telework may be scheduled or done on an ad hoc basis.

Context:
Business Functions

Time and Attendance

Definition:

The process of submitting, approving, and adjusting an employee's work hours and planned/unplanned leave hours

Context:
Business Functions

Training/Development

Definition:

Training is activities designed to develop employees' job-related knowledge and skills for present job assignments as well as future career development goals.  The enterprise level administrative function is the maintenance of training records for state employees.

Context:
Business Functions

Travel Management

Definition:

Activities associated with planning, preparing, and monitoring of business related travel for an organization's employees

Context:
Business Functions

Vendor Management

Definition:

The management of an entity selling a good or service to the State.  Vendors include, but are not limited to, retail businesses, consultants, contractors, manufacturers, credit card companies.  A vendor may be an individual, corporation, non-profit organization, federal government, or federal agency, local government or local agency, another state or another state agency, a Washington state agency, or Indian nation.  For travel reimbursement purposes, a vendor may include an employee, a board member, or volunteer

Context:
Business Functions

Voice Communications

Definition:

Defines the set of capabilities to provide telephony or other voice communications

Context:
IT Business Function

Wellness and Safety Information

Definition:

Ensuring the safety and health of employees within the workplace

Context:
Business Functions