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TBM Program Survey Results Are In!

The results are in from the 2nd annual TBM Satisfaction Survey. Because we used the same questions last year as this, we are able to compare results - and Yaaaay! - we are on the right track and moving the needle in the right direction (away from dissatisfaction and towards increased levels of satisfaction!).

A big thanks to all who replied!

TBM 2020-2021 Strategic Initiatives

Our goals for Fiscal Year 2020-2021 focuses on agencies who have engaged TBM to mature their IT portfolio management initiatives using data driven analysis from the program. This includes providing 5 "kick start" maturity sprints for agencies advancing past the Cost Pool and IT Resource Tower stage.  The kick start sprints provide greater financial insight into application total cost of ownership, budget IT spend versus actuals, IT projects, cloud technology and business capabilities.

TBM Roles & Responsibilities

Office of the Chief Information Officer (OCIO)

  • Establishes strategy, vision, roadmap and goals for statewide adoption, working collaboratively with agencies and Apptio
  • Manages Apptio contract and facilitates related agreements as well as associated billing and invoices
  • Business owner of TBM program enterprise policies and processes
  • Facilitates change management, governance process and formally requests changes approved through that process
  • Creates enterprise reports tied to statewide initiatives/goals

TBM Program in Action

The TBM Program monitors statewide IT spend by capturing data on new expenditures (IT Acquisitions), ongoing expenditures (Maintenance and Operations) and spend between agencies (EL Charges - Data Processing InterAgency). 

Technology Business Management (TBM)

TBM is a set of best practices for running IT like a business to effectively and consistently communicate the cost of IT along with the business services IT provides. The primary goal of TBM is to provide the ability of IT and business leaders to have data-driven discussions about cost and value of IT to best support business goals.