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Technical Owner/Steward Qualifications and Characteristics

This is a list of the attributes and characteristics to look for in a technical owner/steward:

  • Understanding of technology operations and how the business application/system impacts these operations as well as how technology operations impact the business

  • Organizational authority to make technology resources available when needed

  • Ability and authority to bring people together to make timely and binding decisions

  • Ability and authority to make decisions when formal governance structures won’t or can’t make them

  • Commitment to the documented governance processes and activities

  • Has the ear of the business owner/steward and the agency director when needed

  • Able to communicate effectively with internal and external entities, particularly around critical system issues and impacts

  • Ability to understand the cost and risk of business changes to be made under this policy.