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Technology Business Management (TBM)

TBM is a set of best practices for running IT like a business to effectively and consistently communicate the cost of IT along with the business services IT provides. The primary goal of TBM is to provide the ability of IT and business leaders to have data-driven discussions about cost and value of IT to best support business goals.

The OCIO TBM Program is responsible for establishing governance, policies, standards, practices, and processes needed to monitor IT investments on an ongoing basis.  Links to TBM Program policies and standards for agency guidance are on the right side of this page.

For reporting and modeling IT costs the Program uses a software product from Apptio.  

Program Values:

  • Transparency: Building trust, promoting accountability, & revealing opportunity
  • Cost Optimization: Maximizing IT asset utilization & return on investment
  • Communication: Creating a common language bridging IT and business, and enabling better conversations about value vs. cost
  • Business Value: Augment investment decision making process  

The IT industry continues to evolve and the TBM program maintains the flexibility to align with ongoing  changes.

Agencies in the Program:

Board of Industrial Insurance AppealsMilitary Department
Consolidated Technology ServicesOffice of Administrative Hearings
County Road Administration BoardOffice of Attorney General
Department of AgricultureOffice of Financial Management
Department of CommerceOffice of Insurance Commissioner
Department of CorrectionsOffice of State Auditor
Department of Early LearningOffice of State Treasurer
Department of EcologyOffice of the Secretary of State
Department of Enterprise ServicesPublic Disclosure Commission
Department of Financial InstitutionsPuget Sound Partnership
Department of Fish and WildlifeRecreation and Conservation Funding Board
Department of HealthState Board for Community and Technical Colleges
Department of Labor and IndustriesState Investment Board
Department of LicensingState Lottery Commission
Department of Natural ResourcesState Parks and Recreation Commission
Department of Retirement SystemsStudent Achievement Council
Department of RevenueSuperintendent of Public Instruction
Department of Services for the BlindUtilities and Transportation Commission
Department of Social and Health ServicesWashington State Criminal Justice Training Commission
Department of TransportationWashington State Health Care Authority
Department of Veterans’ AffairsWashington State Gambling Commission
Employment Security DepartmentWashington State Patrol
Liquor and Cannabis Board