Strong Authentication

The WaTech Strong Authentication service verifies user identity with a two-part authentication process. It uses one item users know - a PIN - and one item that users have - a token to provide a one-time password. This provides a much stronger and more reliable level of authentication than a password.

This service can be used to verify the identity of users who access a variety of agency applications or resources, such as:

• Web applications.
• Wireless access points.
• Routers and switches.
• Virtual private networks (VPNs).

The token generates a unique pattern of digits that change every minute to generate the one-time code. Tokens are available to customers either as a physical hardware device that can be carried on a keychain or lanyard, or as a software application that can be installed on a supported mobile workstation or smartphone.

Features & Benefits

• Tokens are available as software tokens or as physical key fobs.
• Software tokens are available as applications on Windows, iPhone, and Android operating systems.

Pricing

The Strong Authentication service is billed monthly as a rated subscription service. Billing occurs only in the months when services are provided.

Description	Fee
One-time setup fee	$180
Monthly user fee	Hardware token / $17.45 per month. Software/mobile token / $9.00 per month.

How to Order

Contact the WaTech Support Center to schedule an operational consultation.

• Submit a ticket through our Customer Portal.
• Phone: 360.586.1000 or 1.855.WaTech1 (1.855.928.3241)
• Email: support@watech.wa.gov

If you have questions or need assistance regarding a strategic consultation, please contact your agency Business Relationship Manager (BRM).

Pre-service requirements

To obtain services from WaTech, eligible organizations must first enter into a Master Service Agreement (MSA). See if you qualify for an MSA.

Service Forms & Documents

• Service Action Plan