Business Application/System Governance

Technology has become core to program and service delivery. Business executives and leaders must remain active, engaged and accountable to ensure that technology solutions support the business now and into the future.     

This policy establishes expectations for the business-driven governance of  business applications/systems in use within an agency or shared by multiple agencies.  It specifically deals with the handling of known system defects and enhancement requests.   It creates a shared responsibility between business and technology for the management of these application/systems.