Undue burden means significant and unreasonable difficulty or expense. In determining whether an action would result in an undue burden, an agency shall consider all agency resources available to the program or component for which the covered technology is being developed, procured, maintained, or used.
Providing users with disabilities with content and interaction that is similar or identical to that provided to users without disabilities, in a form that produces a similar user experience. Users should be provided direct access to the same content unless providing direct access to that content is not possible due to technical or legal limitations.
