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Technology Business Management (TBM)

TBM is a set of best practices for running IT like a business to effectively and consistently communicate the cost of IT along with the business services IT provides. The primary goal of TBM is to provide the ability of IT and business leaders to have data-driven discussions about cost and value of IT to best support business goals.

The OCIO TBM Program is responsible for establishing governance, policies, standards, practices, and processes needed to monitor IT investments on an ongoing basis.  Links to TBM Program policies and standards for agency guidance are registered under OCIO Policy 113.

For reporting and modeling IT costs the Program uses a software product from Apptio.  

Program Values:

  • Transparency: Building trust, promoting accountability, & revealing opportunity
  • Cost Optimization: Maximizing IT asset utilization & return on investment
  • Communication: Creating a common language bridging IT and business, and enabling better conversations about value vs. cost
  • Business Value: Augment investment decision making process  

The IT industry continues to evolve and the TBM program maintains the flexibility to align with ongoing changes.

Agencies in the Program for current fiscal year:

Board of Registration & Professional Engineers/Land Surveyors

Employment Security Department

Board of Industrial Insurance Appeals

Liquor and Cannabis Board

Community/Technical College System

Military Department

Consolidated Technology Services

Office of Administrative Hearings

County Road Administration Board

Office of Attorney General

Deaf and Hard of Hearing Youth

Office of Financial Management

Department of Agriculture

Office of Insurance Commissioner

Department Archaeology & Historic Preservation

Office of State Auditor

Department of Children, Youth, and Family

Office of State Treasurer

Department of Commerce

Office of the Secretary of State

Department of Corrections

Public Disclosure Commission

Department of Ecology

Puget Sound Partnership

Department of Enterprise Services

Recreation and Conservation Funding Board

Department of Fish and Wildlife

State Board of Accountancy

Department of Health

State Investment Board

Department of Labor and Industries

State Lottery Commission

Department of Licensing

State Parks and Recreation Comm

Department of Natural Resources

State School for the Blind

Department of Retirement Systems

Student Achievement Council

Department of Revenue

Supt of Public Instruction

Department of Transportation

Utilities and Transportation Comm

Department of Veterans Affairs

Washington State Criminal Justice Training Commission

Department of Financial Institutions

Washington State Health Care Authority

Department of Services for the Blind

Washington State Gambling Comm

Department of Social and Health Services

Washington State Patrol