Service Disruption
An unplanned event that causes an information system to be inoperable for a period of time.
An unplanned event that causes an information system to be inoperable for a period of time.
The processes, procedures, systems, IT infrastructure, data, and communication capabilities that allow each agency to manage, store, and share information in pursuit of its business mission, including but not limited to:
Defines the set of capabilities to support the restoration and stabilization of data sets to a consistent, desired state
A known system defect or enhancement request that if left unresolved could significantly impact business operations, compliance with statute or policy, the integrity of the system or data or otherwise create a public health, safety or other significant risk areas.
All public-facing content, including websites, applications, documents and media, blog posts, and social media content. Certain non-public-facing content that must also comply.
Continuity of Operations involves the activities associated with the identification of critical systems and processes, and the planning and preparation required to ensure that these systems and processes will be available in the event of a catastrophic event and involves the internal actions necessary to develop a plan for resuming operations after a catastrophic event occurs. This can include Contingency Planning, Continuity of Operations and Service Recovery work.
The activities performed by the agency to ensure critical functions are available to entities needing access to those functions. Business continuity is related to restoring normal day-to-day functions in the event of service disruptions. Business continuity planning is different than disaster recovery planning.